All food needs to be prebagged per meal and give us a few days extra in case you are delayed. We don't have the storage space for large bags of food!
We do not accept your pets beds, blankets or pillows. They are not sanitized according to our standards.
You can bring one favorite toy or chew bone.
A ONE NIGHT DEPOSIT (PER ROOM) IS REQUIRED AT BOOKING YOUR PETS BOARDING. IF YOU MAINTAIN YOUR BOARDING, IT WILL BE APPLIED TO YOUR TOTAL. IF YOU DO NOT CANCEL YOUR BOARD 48 HOURS PRIOR, IT WILL BE A SERVICE FEE FOR NON-CANCELLATION.
Basic is offered for pets that don't appreciate going outside often or are sedentary. 2nd pet in same kennel is 10% off and 3rd pet is 15% off. They have two 15 minute playtimes and 6 potty breaks.
Deluxe is for the more active pet. This option gives your pet two extra 15 minute playtimes. 2nd pet in same kennel is 10% off and 3rd pet is 15% off!
We have 23 indoor/outdoor kennels that are completely covered from the elements. Every kennel has central heat and a/c, music, a security system that monitors doors, smoke, carbon monoxide and power failure, as well as a 24 hour recorded audio and video surveillance. All our kennels are completely enclosed by locked gates and fences for your pets safety.
PICKUP AND DROP OFF HOURS
Drop off is between the hours of 8:00 a.m. and 12:00 p.m. or 2:00 p.m. - 5:00 p.m.
Pick up is 8:00 a.m. - 12:00 p.m. If you can't pick your pet up between 8-12 a.m. you can pick your pet up between the hours of 2:00 p.m. - 5:00 p.m. for an additional charge of $20.
We do require PROOF OF CURRENT RABIES, DISTEMPER & BORDETELLA. IF THIS IS YOUR PETS FIRST BORDETELLA VACCINATION IT MUST BE GIVEN AT LEAST 14 DAYS PRIOR TO BOARDING. IF IT IS AN UPDATE FOR BORDETELLA, IT MUST BE GIVEN AT LEAST 4 DAYS PRIOR TO ADMITTANCE. You can either have your vet email us or drop them off at least 24 hrs. prior to boarding.
A one night deposit is required when you schedule your boarding. It will be deducted from your final balance at pickup.
If you are cancelling your boarding, you need to do so prior to 48 hours of your scheduled boarding in order to receive your deposit back. Your deposit will not be refundable after 48 hours prior to your scheduled boarding.
CALLING TO EXTEND YOUR PETS STAY AFTER THEY HAVE ARRIVED WILL BE AN ADDITIONAL CHARGE OF $10 per night .
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